Welcome to FromTo Platform
FromTo is an application to provide a means to deliver all your items within Kuwait
and quickly. All you have to do is request through this application, but before that you must
agree and be fully aware of all the following information and conditions:
- As a customer. You must agree and be fully aware of the nature of the application and it is
just a means to deliver your own items from one place to another using one of the vehicles
that cooperate with the application and they are not owned by FromTo.
- As a FromTo customer you must register your correct information, including the phone number
precisely, so that the application can communicate with you when necessary or to communicate
with you and the driver.
- Verify the application uses your current location to enable the driver to know the lace
specified for delivering your items if you want that or if you want to move them to other
place than where you are, you have to identify this accurately and be a cooperate with the
driver to delivery you items as easily and quickly as possible.
- As a customer, you should acknowledge and be fully aware that you are prohibited from
transferring illegal items or it is prohibited to transfer or carry them legally and these
items shall not cause any harm to the driver or application, and as a customer you bear fill
legal liability if otherwise proven.
- You acknowledge that the amounts due from you as a delivery value are non-refundable unless
the application rejects your application or is unable to deliver your items for a reason
related to the application.
- I am also aware that if the driver cancels the trip for any reason, the application will
provide another driver as soon as possible and I am not entitled to ask the application to
refund the amount or pay any compensation for this.
- You also acknowledge as a customer that you are fully aware that if you cancel your trip
after the payment of its value, you are not entitled to refund the amount paid but may be
deducted from the value of another trip according to the application policy.
- The customer agrees to maintain the confidentiality of the data and information obtained
through the application, which may be related to the application or its owners or its
customer. The customer shall bear full legal liability if such data and information are used
in other than the purpose assigned to it.
- The customer acknowledges his full liability in tracing the trip taken by the driver in the
transport of the items to be transported from the place of their presence to the place where
the transfer of the items is requested. The customer fully acknowledges the driver’s
liability for these items from the time of their receipt upon his request and the
application is not liable in any form for these items or any damage inflicted on them in the
case of their damage or loss-god forbid- and that the full liability rests on the shoulder
of the driver. In the event of any damage the customer must take all legal actions towards
the driver and not the application or its owner and that the application is just a
communication mean between the two parties.